IT troubleshooting can be a delicate and time consuming task. Often the problems have developed over time, with temporary fixes or workarounds being put in place to avoid a costly overhaul. Ultimately however, this can lead to hidden losses and increased risk of system failure which in the event of a major outage could result in a substantial financial loss for your business.
We work with your staff to identify the main bottlenecks that are causing the root problems. A daily reboot for 3 staff members doesn’t sound much, but over a working year this can amount to 150 hours a year in lost productivity. Likewise, if IT problems are causing frustrations at work, then staff productivity falls. Technology should be there as a tool to support businesses, rather than hinder them.
Our mini-support service gives you the benefits of a support team but without the expense! This involves regular visits to premises to deal with issues on a regular basis such as once per week or twice a month for a set fee.